Service:

     Our central service philosophy is as mentioned below:
     100% quality control
     Cost savings
     Short Lead-Times
     On time delivery

    Whether you need aspheric lenses for a semiconductor application, light weighted mirrors for a space-based application, or a lens system for a biomedical application, we have the expertise and manufacturing resources necessary to custom design, prototype, and manufacture products based on your project's requirements. Our dedicated and skilled engineers will ensure that you get the optimal design for your application, while our quality assurance team guarantees the best final products.

    Our dedicated and skilled engineers will ensure that all the products achieve your special specifications. All orders are quality assured from the very beginning of receiving your PO and continue through all processes, especially on process and final inspection, up to the packaging and shipping. All standard products have a 30-day risk-free guarantee. If one of these products does not meet your specifications, just return to us within 30 days for either exchange or refund (a restocking fee may apply).

    Typically, we offer Lead-Time which varies from 3 to 8 weeks. It also depends on the nature of the order in terms of quantity, complexity and process of tooling set up. Usually for new orders, standard lead-time is about 4-6 weeks. For repeat orders, the lead-time could be sharply reduced. The actual lead-time can be negotiated at the time of order.

    We use FedEx or UPS for all of our international shipments. The standard delivery time is 2-3 business days. We strive to ensure that your shipment will arrive on time in a timely manner. We will provide the tracking number as soon as the order is shipped to help you keep track of the shipping status of your order.